With the changing nature of communication, decisions you make now could make the difference between success and failure or future profit and loss.
Voice over Internet Protocol (VoIP) allows communication between phones, computers, and other devices that have an Internet connection and has a range of uses. Although the technology is not new, its applications have evolved, and the Internet has advanced to meet the needs of businesses. Presently, its benefits are more apparent, and its application has become more widely accepted.
VoIP in 2020 has and is expected to have exciting developments, and now is the time to make the switch.
Who Uses VoIP?
Small and Medium Business enterprises (SMBs) are implementing VoIP because of its cost saving and more efficient, consistent, and practical communication features. VoIP supports multiple communication platforms and is the perfect choice for replacing outdated legacy and twentieth-century phone systems. If Dell, the tech giant is using it, it is time to explore how your business may benefit from VoIP as well.
Why Choose VoIP?
First impressions count and deciding on a phone system will affect the way you interact with clients and may have a bearing on how your business is perceived. Deciding to switch over must be a strategic decision and form part of future business plans.
Remote workers will be more connected
A critical benefit of a VoIP system is that it allows all employees to use the same phone system, wherever they are. Whether workers are in the office, working remotely, or on the road, the only requirement for using VoIP is an Internet connection.
Future-Proof Your Business
The future of telecommunications promises to be very different from the present. For example, communications giant BT is switching off all ISDN communications in 2025. This makes VoIP, needing only an Internet connection to function, an exceedingly viable and sensible choice for your future communication system. Locally, it is reported that Telkom is decommissioning its old copper network as part of its future strategy.