Support Centre

Our support is available 24/7. Business trading hours 8:00 – 17:00, Monday to Friday.

Telephone: 087 135 0000
Log a support Ticket: support@bitco.co.za

Please ensure that you are familiar with our escalation and complaints procedure as well as how queries are prioritised. We endeavour to provide the best customer service. The escalation process has been designed to ensure that we meet your expectations and you receive a customer experience that you deserve.