Switch to VoIP for your Call Centre

Switch to VoIP for your Call Centre

Many call centres are switching to Voice Over Internet Protocol (VoIP). This system is more advanced and efficient than traditional landlines and is developed to make your agents more productive and their jobs easier. Landline telephone systems are no longer the best option. Considering making the VoIP switch?  Let’s have a look at why VoIP […]

Cloud Security – What it is and why you need it.

Cloud Security – What it is and why you need it.

Cloud security helps you better manage risks for the way the connected world works today. It provides multiple levels of protection within a network infrastructure. Cloud security is a broad set of technologies, controls, procedures, and practices designed to safeguard the data, resources, and applications hosted on the cloud against cyber threats and malicious activity. […]

The History of Cyber Monday

The History of Cyber Monday

Cyber Monday originated in the United States and takes place on the Monday following Thanksgiving and Black Friday. It was created in 2005 by Ellen Davis, an e-commerce expert who analysed online shopping trends around the holiday season. It was found that the Monday after Thanksgiving, millions of American office workers would get online at […]

The History of Black Friday

The History of Black Friday

The term “Black Friday” is solely associated with holiday shopping these days, but it wasn’t always that way. Black Friday dates as far back as the 1960s in the United States of America (USA). The term was used to describe all the shoppers from the suburbs that flocked to Philadelphia in the days after Thanksgiving. […]

The Impact of Poor Internet Connection in Business

The Impact of Poor Internet Connection in Business

Understandably, every business owner is trying to keep costs to a minimum. There are many things that we can improve spend on where business is concerned, but internet should not be one of them. Without a fast and reliable internet connection, businesses are certain to get left behind their competitors. A slow and unreliable network […]

Compare your options – Wireless, Fibre, or LTE

Compare your options – Wireless, Fibre, or LTE

Wireless, Fibre, and LTE are currently the most popular internet connection types in South Africa. To know which one will best suit your business needs, having sound knowledge of what they are and how they work is key. What is Wireless? Wireless, or ADSL (Asymmetric Digital Subscriber Line) is an advancement on DSL broadband technology […]

The History of Online Shopping

The History of Online Shopping

Online shopping has transformed the way we shop and is growing at unprecedented rates. A task that was once high effort, has become one of very low effort. In South Africa especially, online retail has more than doubled over the last couple of years, thanks to the explosion in demand for home deliveries brought about […]

Internet Safety is Key For Kids

Internet Safety is Key For Kids

Many of us spend a great deal of our day online, and despite our best intentions, our kids are internet-obsessed too. But do we as parents know how to keep kids safe in today’s digital environment? The first step is to practice internet safety with your own browsing. Model good behaviour and your kids will […]

The Steam Behind Search Engines

The Steam Behind Search Engines

Search engines are our primary method for browsing the web. Search engines allow us to search the internet for anything and everything with a simple keyword. Although the market is dominated by a few, there are many search engines that are available to us. Here is the 1,2,3 of how search engines work: CRAWLING  Most […]

The Advantage of an Internet Connection in the Classroom

The Advantage of an Internet Connection in the Classroom

The Internet is our generation’s most valuable tool, supporting us not just in our personal lives but also in our professional endeavours. In education, the internet is extremely important. Without a doubt, in today’s world, everyone favours Google for their questions, problems, or concerns. People use popular search engines like Google, Yahoo, and others because […]

The Benefit of Internet in the Tourism Industry

The Benefit of Internet in the Tourism Industry

Gone are the days when planning a holiday required a visit to the travel agent, and we relied on trusted word-of-mouth recommendations to set our travel agenda. Only well-known destinations were visited and those who dared to try a remote place, had no idea what to expect once they arrived. Generally, lack of information limited […]

DDoS Protection – What It Is and Why You Need It

DDoS Protection – What It Is and Why You Need It

DDoS (Distributed Denial of Service) is a method where cybercriminals flood a network with so much malicious traffic that it cannot operate or communicate as it normally would. This causes the site’s normal traffic to come to a stand still. Usually, DDoS attacks focus on generating attacks that manipulate the default, or even proper workings, […]

How Instant Messaging Benefits Your Business

How Instant Messaging Benefits Your Business

Instant Messaging (IM) technology is utilised more and more within the workplace. IM, unlike email where the recipient needs to access a personal inbox to retrieve the message, instantly appears on the recipient’s current screen. Here we will give you four pros of IM in the workplace. IM Improves Workplace Communication Instant messaging takes place […]

The Benefits of Fixed Wireless

The Benefits of Fixed Wireless

More and more, organisations are moving their operations to the cloud, and business owners are finding Fixed Wireless connectivity a great solution to meet the needs for increased bandwidth, better latency with improved reliability. Essentially, Fixed Wireless does in the air what fibre does in the ground, but better! In a competitive business landscape, speed […]

The Importance of Backing Up Your Business Data

The Importance of Backing Up Your Business Data

Today, data means everything for businesses. The loss of data can negatively impact a company’s production, reputation, and revenue. Below are 8 reasons why it is essential to back up your business data. Prevent data loss The single and most important reason for backing-up data is to prevent it from getting lost. Errors, system failures, […]

Internet Evolution in South Africa

Internet Evolution in South Africa

The history of the internet in South Africa is rather fascinating, starting  back in 1988. The first use of the internet in South Africa can be traced back to 1988 at Rhodes University. Rhodes University is a public research college located in Grahamstown in the Eastern Cape. In 1988, three incredible individuals named Francois Guilarmod, […]

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