When it comes to choosing an internet service provider, you will need to spend some time getting to know the various Fibre service providers active in South Africa. It is crucial that you do all the research necessary to make an informed decision, not only so that you can get the best deal, but also to understand what your internet connection needs are, which heavily affects the kind of deal you should be looking at.

There are several reputable and trustworthy Fibre South Africa internet service providers. So how do you choose an internet service provider that is suitable to your needs?

With so many providers to choose from, how do you know which of them are reputable, offers great deals, has a great service rating and is affordable? It is important to do research on all of these providers to find out which is best for you. We have done some research and have listed a few things to consider before making your decision.

Contract Terms

Many internet service providers only offer you the option to have a long-term agreement with them because they waiver the set-up costs, i.e. installation and activation. The most popular contract terms are generally 12, 24 or 36 months. Unfortunately, with a contract term that is so long, you have little chance of being able to cancel your contract if you are not happy with the product or service you are receiving. BitCo offers a month-to-month contract term, which means that with a month’s notice, you can cancel your contract easily and hassle-free.

Capped vs Uncapped

Most service providers offer a wide variety of internet service deals that are capped, so you can choose how much data you get to use during a month’s period. A lot of internet service providers also offer uncapped deals which are generally more expensive. BitCo only offers uncapped internet deals, so you will never run out of data in the middle of the month.

Throttle and Shaped Lines

Many service internet providers sell uncapped deals to customers but then throttle or shape their internet lines. This means that when the customer uses their internet connection for certain things that use a lot of data, like gaming or streaming, their line speed will be slowed down. Or, during peak times, their line speeds will be slowed down. BitCo does not throttle or shape any of their internet connection lines.

Line Speeds

When it comes to having a fast internet connection, it is all about line speed. The higher the line speed, the faster your internet will be. BitCo offers line speeds from 10Mbps to 1000Mbps depending on the Network that you are connected with.

Setup Costs

Internet service providers will usually charge a setup or installation fee for your Fibre line, in addition to your monthly payment for your line. It is important to make sure that you know exactly what you will be paying before choosing a deal.

Support

Having access to a team of professionals that will be available to assist you when your line is down or you are experiencing issues with your connection is extremely important. BitCo offers 24/7 – 365 support and assistance so that you can get the help you need when you need it.

BitCo offers a range of Fibre to the home packages that will suit your needs, regardless of what that may be. We pride ourselves in our service to each customer. We offer 24/7 support and assistance to all of our customers, so we will be there, ready to assist at any time, any day. We offer month-to-month agreements, meaning you have more freedom to choose and an easy out if you are unhappy with us. We provide Fibre solutions to both homes and businesses, and we believe this makes us one of the most reputable providers in South Africa.

Check your home coverage here and let us help you guide you into which Home Fibre line you should be using!