In the current uncertain and turbulent economic climate, companies are resolute in finding ways to cut costs. The good news is that Voice over Internet Protocol (VoIP) allows you to cut your communication expenses significantly. While individuals have been using simple individual programs on a regular basis, many bigger businesses have been apprehensive to adopt Cloud-based systems and services such as VoIP. As Internet connectivity speeds increase and high-speed Internet access is more widely obtainable, VoIP has had a robust growth in popularity and businesses are reaping the benefits of using enterprise VoIP systems.
How enterprise VoIP works
The foremost difference between enterprise VoIP systems and residential software or apps is scale. Enterprise VoIP users, including small, medium or big businesses require more applications and features than individual users do. Plans for a business account will have more features and added flexibility options such as multiple numbers and centralised systems. Additional advantages that VoIP hold for businesses include:
Free VoIP to VoIP calling
Businesses with several regional and international sites can save significant costs because they can take advantage of free calls between VoIP numbers if there is no analogue phone line connection. Specifically, in the case of communicating with other businesses, customers, or partners in multiple locations with remote teams, businesses don’t pay for it directly. Employees who work remotely can stay in the loop and connect with colleagues from different regional offices globally by using individual or conference calls.
Unified communications systems
Enterprise VoIP systems integrate instant messaging services, voice messages, central inboxes, and single number use seamlessly. VoIP systems can also be integrated with other apps, software and technology solutions. A fully connected system facilitates a continuous flow of communication both internally or externally and keeps every member of your organisation up to date, and hence, enhances a company-wide and unified communication system.
One of the hallmarks of the 4th Industrial Revolution is an increased interrelatedness with regards to the Internet of Things, and business flexibility and resilience are indispensable. For a lower cost than traditional phone service, you get more flexibility with VoIP. Businesses can add or remove phone numbers, integrate apps and other technology, and monitor activities through company portals in real-time. VoIP enables employees to use an Internet phone service from home or work remotely if the software is installed on a mobile device.