With technology ever increasing, employees wanting more of a flexible work schedule, and more importantly, sometimes business needs demand it, the use of a Voice over The Internet Protocol (VoIP), benefits not only large corporations but also small businesses on a tight budget.
The power of VoIP provides flexibility; not only for employees to work from home if necessary and still maintain productivity but also because where there’s an internet connection, there is the potential of making and receiving calls, from any device, from anywhere in the world.
Here’s how VoIP benefits your business, no matter the size:
Affordable, even for smaller businesses
VoIP allows companies the opportunity to set up their business differently than the normal brick and mortar business that requires expensive equipment and software.
For example, small businesses can utilise the well-known Skype, which is free and only requires a computer or a mobile device and access to fast internet.
According to BizCommunity, “VoIP would be a great choice for many South Africans because the phone service is inexpensive, and will represent only a small additional monthly cost after the cost of subscribing for an Internet service”.
Generally, VoIP calls cost less than a landline call with the benefit of being able to make international calls at a much cheaper rate.
Now, in addition to not requiring expensive equipment, and the fact that internet calls are cheaper than traditional landline calls, the market for VoIP is expected to grow by nearly 10% over the next four years, which will decrease landline use. This is good news because traditional phone systems are expensive to maintain and in addition, do not include extra business services that your company may need in this modern era.
With VoIP, businesses do not need to buy lots of expensive hardware or hire engineers to install anything. Getting going is very easy, almost instant. In addition, those who already have older phones may still be able to use them.
VoIP setup is fuss-free
Ease of getting VoIP set up is a major factor when deciding on how you want to set up receiving calls and making them, especially when you’re a smaller business.