Good Day,
We are experiencing the following network incident.
Network Incident Reference: #1853 Current Status Vendor engineers are investigating Area/s Affected: Johannesburg Network Type Affected: Active Ethernet Network Incident Description: Slow upload speeds Network Incident Impact: Residents in Johannesburg are experiencing slow upload speeds
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Good Day,
We are experiencing the following network incident.
Network Incident Reference: #1853 Current Status Vendor engineers found the root cause and applied a temporary solution to restore speeds to normal. They and Vuma technicians are en-route to the data centre to apply a permanent solution. The next update on this network incident will be shared when the permanent solution is applied. Area/s Affected: Johannesburg Network Type Affected: Active Ethernet Network Incident Description: Slow upload speeds Network Incident Impact: Speeds have restored to normal and will not be affected when the permament solution is applied
On Thu, Oct 24, 2019 at 1:16 PM Vumatel Network Incident < networkincident@vumatel.co.za> wrote:
Good Day,
This network incident has been resolved.
Network Incident Reference: #1853 Current Status Engineers replaced a faulty optic at the data centre Area/s Affected: Johannesburg Network Type Affected: Active Ethernet Network Incident Description: Slow upload speeds Network Incident Impact: Service has been restored to normal
On Thu, Oct 24, 2019 at 2:20 PM Vumatel Network Incident < networkincident@vumatel.co.za> wrote: