Good Day,
We are experiencing the following network incident
Network Incident Reference: #1272 Network Incident Description: Confirmed fibre break Area/s Affected: Hadida Street Katakoeroe Street Kwartel Street Breebek Oo Road Klipwagter Street Ambrosia Street Sneeubal Street Pongola Street Katlagter Street Flamingo Road Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians have started with repairs
On Wed, May 22, 2019 at 5:22 PM Vumatel Network Incident < networkincident@vumatel.co.za> wrote:

Good Day,
We are experiencing the following network incident
Network Incident Reference: #1272 Network Incident Description: Confirmed fibre break Area/s Affected: Hadida Street Katakoeroe Street Kwartel Street Breebek Oo Road Klipwagter Street Ambrosia Street Sneeubal Street Pongola Street Katlagter Street Flamingo Road Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are still busy with repairs
On Wed, May 22, 2019 at 5:22 PM Sonic Telecoms | Support < support@sonictelecoms.zendesk.com> wrote:

Good Day,
We are experiencing the following network incident
Network Incident Reference: #1272 Network Incident Description: Confirmed fibre break Area/s Affected: Hadida Street Katakoeroe Street Kwartel Street Breebek Oo Road Klipwagter Street Ambrosia Street Sneeubal Street Pongola Street Katlagter Street Flamingo Road Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are still busy with repairs
On Wed, May 22, 2019 at 11:04 PM Vumatel Network Incident < networkincident@vumatel.co.za> wrote:

Good Day,
We are experiencing the following network incident
Network Incident Reference: #1272 Network Incident Description: Confirmed fibre break Area/s Affected: Hadida Street Katakoeroe Street Kwartel Street Breebek Oo Road Klipwagter Street Ambrosia Street Sneeubal Street Pongola Street Katlagter Street Flamingo Road Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are still busy with repairs
On Thu, May 23, 2019 at 7:34 AM Vumatel Network Incident < networkincident@vumatel.co.za> wrote:

Good Day,
We are experiencing the following network incident
Network Incident Reference: #1272 Network Incident Description: Confirmed fibre break Area/s Affected: Hadida Street Katakoeroe Street Kwartel Street Breebek Oo Road Klipwagter Street Ambrosia Street Sneeubal Street Pongola Street Katlagter Street Flamingo Road Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are still busy with repairs
On Thu, May 23, 2019 at 10:21 AM Vumatel Network Incident < networkincident@vumatel.co.za> wrote:

Good Day,
Network Incident Reference: #1272 Network Incident Description: Confirmed fibre break Area/s Affected: Hadida Street Katakoeroe Street Kwartel Street Breebek Oo Road Klipwagter Street Ambrosia Street Sneeubal Street Pongola Street Katlagter Street Flamingo Road Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are still busy with repairs for clients that are still down.
On Thu, May 23, 2019 at 12:30 PM Vumatel Network Incident < networkincident@vumatel.co.za> wrote:

Good Day,
Network Incident Reference: #1272 Network Incident Description: Confirmed fibre break Area/s Affected: Hadida Street Katakoeroe Street Kwartel Street Breebek Oo Road Klipwagter Street Ambrosia Street Sneeubal Street Pongola Street Katlagter Street Flamingo Road Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians will continue with repairs tomorrow morning.
On Thu, May 23, 2019 at 3:44 PM Vumatel Network Incident < networkincident@vumatel.co.za> wrote:

Good Day,
Network Incident Reference: #1272 Network Incident Description: Confirmed fibre break Area/s Affected: Hadida Street Katakoeroe Street Kwartel Street Breebek Oo Road Klipwagter Street Ambrosia Street Sneeubal Street Pongola Street Katlagter Street Flamingo Road Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are still busy with repairs
On Thu, May 23, 2019 at 8:50 PM Vumatel Network Incident < networkincident@vumatel.co.za> wrote:

Good Day,
We are experiencing the following network incident
Network Incident Reference: #1272 Network Incident Description: Confirmed fibre break Area/s Affected: Hadida Street Katakoeroe Street Kwartel Street Breebek Oo Road Klipwagter Street Ambrosia Street Sneeubal Street Pongola Street Katlagter Street Flamingo Road Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are still busy with repairs.
On Wed, May 22, 2019 at 5:22 PM Vumatel Network Incident < networkincident@vumatel.co.za> wrote:

Good Day,
Network Incident Reference: #1272 Network Incident Description: Confirmed fibre break Area/s Affected: Hadida Street Katakoeroe Street Kwartel Street Breebek Oo Road Klipwagter Street Ambrosia Street Sneeubal Street Pongola Street Katlagter Street Flamingo Road Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are still busy with repairs.
On Wed, May 22, 2019 at 5:22 PM Vumatel Network Incident < networkincident@vumatel.co.za> wrote:

Good Day,
Network Incident Reference: #1272 Network Incident Description: Confirmed fibre break Area/s Affected: Hadida Street Katakoeroe Street Kwartel Street Breebek Oo Road Klipwagter Street Ambrosia Street Sneeubal Street Pongola Street Katlagter Street Flamingo Road Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians will continue with repairs tomorrow Morning.
On Wed, May 22, 2019 at 5:22 PM Vumatel Network Incident < networkincident@vumatel.co.za> wrote:

Good Day,
Network Incident Reference: #1272 Network Incident Description: Confirmed fibre break Area/s Affected: Hadida Street Katakoeroe Street Kwartel Street Breebek Oo Road Klipwagter Street Ambrosia Street Sneeubal Street Pongola Street Katlagter Street Flamingo Road Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians have started with repairs
On Sat, May 25, 2019 at 8:04 PM Vumatel Network Incident < networkincident@vumatel.co.za> wrote:

Good Day,
We are experiencing the following network incident
Network Incident Reference: #1272 Network Incident Description: Confirmed fibre break Area/s Affected: Hadida Street Katakoeroe Street Kwartel Street Breebek Oo Road Klipwagter Street Ambrosia Street Sneeubal Street Pongola Street Katlagter Street Flamingo Road Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are still busy with repairs.
On Sun, May 26, 2019 at 9:55 AM Vumatel Network Incident < networkincident@vumatel.co.za> wrote:

Good Day,
We are experiencing the following network incident
Network Incident Reference: #1272 Network Incident Description: Confirmed fibre break Area/s Affected: Hadida Street Katakoeroe Street Kwartel Street Breebek Oo Road Klipwagter Street Ambrosia Street Sneeubal Street Pongola Street Katlagter Street Flamingo Road Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are still busy with repairs.
On Sun, May 26, 2019 at 1:56 PM Vumatel Network Incident < networkincident@vumatel.co.za> wrote:

Good Day,
We are experiencing the following network incident
Network Incident Reference: #1272 Network Incident Description: Confirmed fibre break Area/s Affected: Hadida Street Katakoeroe Street Kwartel Street Breebek Oo Road Klipwagter Street Ambrosia Street Sneeubal Street Pongola Street Katlagter Street Flamingo Road Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians have repaired the fibre but There is a power failure in the area, Link status will be confirmed tomorrow morning, when power is restored
On Sun, May 26, 2019 at 6:51 PM Vumatel Network Incident < networkincident@vumatel.co.za> wrote:

Good Day,
We are experiencing the following network incident
Network Incident Reference: #1272 Network Incident Description: Confirmed fibre break Area/s Affected: Hadida Street Katakoeroe Street Kwartel Street Breebek Oo Road Klipwagter Street Ambrosia Street Sneeubal Street Pongola Street Katlagter Street Flamingo Road Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Power has restored. Technicians are confirming link statuses and restoring those that are still down
On Sun, May 26, 2019 at 9:12 PM Vumatel Network Incident < networkincident@vumatel.co.za> wrote:

Good Day,
We are experiencing the following network incident
Network Incident Reference: #1272 Network Incident Description: Confirmed fibre break Area/s Affected: Hadida Street Katakoeroe Street Kwartel Street Breebek Oo Road Klipwagter Street Ambrosia Street Sneeubal Street Pongola Street Katlagter Street Flamingo Road Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Power has restored. Technicians are still busy confirming link statuses and restoring those that are still down
On Mon, May 27, 2019 at 9:33 AM Vumatel Network Incident < networkincident@vumatel.co.za> wrote:

Good Day,
Please note that the following Network Incident has been resolved:
Network Incident Reference: #1272 Network Incident Description: Confirmed fibre break Area/s Affected: Hadida Street Katakoeroe Street Kwartel Street Breebek Oo Road Klipwagter Street Ambrosia Street Sneeubal Street Pongola Street Katlagter Street Flamingo Road Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians have repaired the fibre and services have been restored
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On Wed, May 22, 2019 at 5:22 PM Vumatel Network Incident < networkincident@vumatel.co.za> wrote: