Good Day,
We are experiencing the following network incident:
Network Incident Reference: #1017 Current Status Please note that If the fibre service is not restored after the load shedding is concluded in the Discovery area, it may be due to a physical fibre fault in the area. The fault occurred due to a power cable getting in contact with our fibre causing it to be damaged. Due to the unsafe nature, we need City power to make safe the cable for us to restore the fibre cable. We are currently looking at how we can do a temporary fix to restore services as quickly as possible. Will keep you updated on progress.”
Area/s Affected: Discovery Network Type Affected: GPON Network Incident Description: Fibre break Network Incident Impact: Residents will have no connectivity
On Sat, Mar 16, 2019 at 10:46 AM Vumatel Network Incident < networkincident@vumatel.co.za> wrote:

Good Day,
Network Incident Reference: #1017 Current Status Technicians have localised the fault and are evaluating the repair needed Area/s Affected: Discovery Network Type Affected: GPON Network Incident Description: Fibre break Network Incident Impact: Residents will have no connectivity
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On Sat, Mar 16, 2019 at 4:24 PM Vumatel Network Incident < networkincident@vumatel.co.za> wrote:

Good Day,
Network Incident Reference: #1017 Current Status Technicians have localised the fault and have started repairs Area/s Affected: Discovery Network Type Affected: GPON Network Incident Description: Fibre break Network Incident Impact: Residents will have no connectivity
On Sun, Mar 17, 2019 at 11:21 AM Vumatel Network Incident < networkincident@vumatel.co.za> wrote:

Good Day,
Network Incident Reference: #1017 Current Status Technicians are still busy with repairs Area/s Affected: Discovery Network Type Affected: GPON Network Incident Description: Fibre break Network Incident Impact: Residents will have no connectivity
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On Sun, Mar 17, 2019 at 2:30 PM Vumatel Network Incident < networkincident@vumatel.co.za> wrote:

Good Evening,
Network Incident Reference: #1017 Current Status Repairs will continue tomorrow Area/s Affected: Discovery Network Type Affected: GPON Network Incident Description: Fibre break Network Incident Impact: Residents will have no connectivity
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On Sun, Mar 17, 2019 at 5:24 PM Vumatel Network Incident < networkincident@vumatel.co.za> wrote:

Good Day,

Network Incident Reference: #1017 Current Status Technicians will continue with repairs today. Area/s Affected: Discovery Network Type Affected: GPON Network Incident Description: Fibre break Network Incident Impact: Residents will have no connectivity
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On Sat, Mar 16, 2019 at 10:46 AM Vumatel Network Incident < networkincident@vumatel.co.za> wrote:

Good Day,

Network Incident Reference: #1017 Current Status Technicians are still busy with repairs Area/s Affected: Discovery Network Type Affected: GPON Network Incident Description: Fibre break Network Incident Impact: Residents will have no connectivity
<http://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free. http://www.avast.com <http://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
On Sat, Mar 16, 2019 at 10:46 AM Vumatel Network Incident < networkincident@vumatel.co.za> wrote:

Good Day,
Please note that the following Network Incident has been resolved:
Network Incident Reference: #1017 Current Status Technicians have repaired the fibre and services have been restored Area/s Affected: Discovery Network Type Affected: GPON Network Incident Description: Fibre break Network Incident Impact: Residents will have no connectivity
On Mon, Mar 18, 2019 at 10:04 AM Vumatel Network Incident < networkincident@vumatel.co.za> wrote: