What is VoIP?
In basic terms, Voice over Internet Protocol (VoIP) allows the transmission of voice, data, and multimedia sessions over the Internet. You need an active Internet connection with an Internet Protocol (IP) address. Essentially, it enables you to transmit your voice over the Internet.
What is a VoIP phone?
As an alternative to traditional public switched telephone network (PSTN), a VoIP phone, also referred to as an IP phone or Softphone, uses an IP network to make and receive phone calls. IP phones rely on hardware acceleration for processing phone calls.
An example of VoIP is WhatsApp, an app which facilitates making and receiving calls from other WhatsApp users. Businesses can download and install a Softphone App on office PCs and smartphones which will allow making and receiving calls from and to any telephone number in the world.
How does VoIP work?
VoIP converts voice into digital signals, allowing making calls directly from a computer, VoIP phone, or a network device. Switching or upgrading to VoIP is greatly beneficial because it results in a considerable decrease in costs for calls and infrastructure. No additional line installations are needed and you will enjoy the benefit of advanced features such as voicemail-to-email, CRM integration, and syncing with Google Contacts.
Is VoIP the same as a Landline?
The key difference between VoIP and landline phones is how each service is delivered. VoIP software uses a cloud-based solution where landlines use an analogue system transmitted through a local or regional telephone company’s copper wires. A traditionally wired phone is connected to the PSTN which uses a series of copper and fibre-optic cables to transfer analogue and digital signals.