How to choose between the multiple Fibre providers

If you don’t know what Fibre Internet is, where have you been living?  If you have the need to be connected to the Internet on a constant basis, you should know what Fibre is and how it can benefit you and your household, and which Fibre provider you should be using.

There are many various technologies that enable you to have a home Internet connection. From ADSL to LTE to Wireless, and of course, Fibre. Fibre is undoubtedly the fastest, most reliable and advanced Internet connection technology available on the market today. The key to choosing the right Fibre package for you lies in choosing the right provider. But how do you know which provider to choose? How do you know what to look for in an Internet Service Provider?

There are a few very important things to consider before you choose an Internet Service Provider. We’ve compiled a list of things to consider, as well as what to look out for:

Packages Offered

The first thing to look at when you are considering an Internet Service Provider is, what kind of packages they offer? Understanding what different packages offer and what you pay, versus what you receive in return is important. Service providers will offer various Fibre packages and you will need to understand your Internet connection needs before you can choose a package that is most suited to you. Don’t be afraid to ask questions or to ask our sales representatives for assistance in explaining the packages, costs and the small print. The more you know and understand, the better.

Fibre Speeds

One of the biggest differences in Fibre packages will be the speed of the line. The speed of the Fibre line most suited to your household would depend on a few things, such as what you will use the line for? How many devices will need to be connected to the Internet at the same time? 

First, consider what your connection will be used for? Basic Internet usage, accessing emails, streaming videos, music or programs, uploading and downloading? This will affect the speed of your connection. If you are going to use the line for a lot of high definition streaming, uploading and downloading, you need to consider a package with high speed.

Secondly, How many devices will need to be connected? If you have five or more devices that need constant access to the Internet, you may need to consider a package with higher speeds.

Speeds for home connections vary between 10Mbps and 200Mbps. The higher the speed, the faster your Internet connection. Your Internet Service Provider will have packages that offer different Fibre line speeds.

Uncapped vs Capped

Uncapped Fibre is generally the best option if you are looking at installing Fibre to your home as you will never run out of data. This is because an Uncapped Fibre connection does not limit your data usage as a capped line would. Some service providers throttle their Uncapped Fibre lines, meaning that when you use a certain amount of data for the month, like 200 Gigs, your service provider may throttle your connection by reducing your Internet speed. This is something you will need to discuss with your service provider, or confirm in the small print before signing a contract. BitCo only offers uncapped and unshaped packages which do not get throttled either.

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Obviously, price is a huge determining factor when it comes to choosing an Internet Service Provider. Shop around – don’t just go for the cheapest or the first option. Do enough research to understand the cost of a line and what you get vs what you pay. Sometimes, choosing a cheaper package or a promotional deal is not the best decision, because you may end up with a slow, capped Fibre connection that will only bring you frustration, or even worse be locked into a long term agreement/ contract.


It is important to understand the agreement of each service provider before making a decision. As mentioned before, there may be small print, like line throttling or shaping, that you may miss if you do not read and understand the small print. It is also important to research the various agreements offered by different providers. Some service providers only offer 12 – 24-month contract agreements. BitCo offers a month-to-month Fibre agreement where you can cancel (Subject to one calendar months notice) or renew your contract at any time, giving you more control and reassurance. Do not get caught by promotional offers where everything seems to be for free. Read the small print very carefully before signing up.

Support and Service

It is important to know what kind of service you will receive as a customer from various Internet Service Providers. There is no use in having a fast, reliable Internet connection, but having no support or service when it is needed. BitCo offers 24/7 support.


Read every review you can find on each service provider before making a decision. Not only will this give you an idea of the kind of service and support they offer, but it will also give you an overall view of whether or not their support and service, or their products are any good.

Check your home coverage here and let us help you guide you into which Home Fibre line you should be using!

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