Assigned: Re: Network Incident #1167 | Switch is down | Mount Edgecombe (merrick-a1) #FH00553705

Good Day,
We are experiencing the following Network Incident:
Network Incident Reference: #1167 Network Incident Description: Switch is down Area/s Affected: Mount Edgecombe Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are on-site localising the fault.
On Tue, Apr 23, 2019 at 5:12 AM BitcoHome Support <support@bitcohome.co.za> wrote:
> Dear Vumatel Network Incident > > Your ticket has now been assigned to Sandra du Toit. > You can reply to this email to add a reply to the ticket on the help desk. > > If your request is critical, please call us on 087 135 0000. > > BitCo Helpdesk > 087 135 0000 > > > > > Your original correspondence: > ————————————————– > Good Day, > > We are experiencing the following Network Incident: > > Network Incident Reference: #1167 > Network Incident Description: Switch is down > Area/s Affected: Mount Edgecombe > Network Type Affected: Active Ethernet > Current Resident Impact: Residents have no connectivity > Current Network Incident Status: Technicians are en-route to investigate > > On Mon, Apr 22, 2019 at 11:37 PM Vumatel Network Incident < > networkincident@vumatel.co.za> wrote: > >> Good Day, >> >> We are experiencing the following Network Incident: >> >> Network Incident Reference: #1167 >> Network Incident Description: Switch is down >> Area/s Affected: Mount Edgecombe >> Network Type Affected: Active Ethernet >> Current Resident Impact: Residents have no connectivity >> Current Network Incident Status: Technicians to investigate >> >> — >> Kind Regards, >> The *VUMA* Team >> > > > — > Kind Regards, > The *VUMA* Team >

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