Assigned: Re: Network Incident #1167 | Switch is down | Mount Edgecombe (merrick-a1) #FH00553705

Good Day,
We are experiencing the following Network Incident:
Network Incident Reference: #1167 Network Incident Description: Switch is down Area/s Affected: Mount Edgecombe Network Type Affected: Active Ethernet Current Resident Impact: Residents have connectivity Current Network Incident Status: Switch is operational
On Tue, Apr 23, 2019 at 7:49 AM Vumatel Network Incident < networkincident@vumatel.co.za> wrote:
> Good Day, > > We are experiencing the following Network Incident: > > Network Incident Reference: #1167 > Network Incident Description: Switch is down > Area/s Affected: Mount Edgecombe > Network Type Affected: Active Ethernet > Current Resident Impact: Residents have no connectivity > Current Network Incident Status: Technicians are on-site localising the > fault. > > > On Tue, Apr 23, 2019 at 5:12 AM BitcoHome Support <support@bitcohome.co.za> > wrote: > >> Dear Vumatel Network Incident >> >> Your ticket has now been assigned to Sandra du Toit. >> You can reply to this email to add a reply to the ticket on the help desk. >> >> If your request is critical, please call us on 087 135 0000. >> >> BitCo Helpdesk >> 087 135 0000 >> >> >> >> >> Your original correspondence: >> ————————————————– >> Good Day, >> >> We are experiencing the following Network Incident: >> >> Network Incident Reference: #1167 >> Network Incident Description: Switch is down >> Area/s Affected: Mount Edgecombe >> Network Type Affected: Active Ethernet >> Current Resident Impact: Residents have no connectivity >> Current Network Incident Status: Technicians are en-route to investigate >> >> On Mon, Apr 22, 2019 at 11:37 PM Vumatel Network Incident < >> networkincident@vumatel.co.za> wrote: >> >>> Good Day, >>> >>> We are experiencing the following Network Incident: >>> >>> Network Incident Reference: #1167 >>> Network Incident Description: Switch is down >>> Area/s Affected: Mount Edgecombe >>> Network Type Affected: Active Ethernet >>> Current Resident Impact: Residents have no connectivity >>> Current Network Incident Status: Technicians to investigate >>> >>> — >>> Kind Regards, >>> The *VUMA* Team >>> >> >> >> — >> Kind Regards, >> The *VUMA* Team >> > > > — > Kind Regards, > The *VUMA* Team >

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