You will be assigned one dynamically changing public IP address. Should you require a static IP address there will be a small fee of R50 per month.

ADSL runs over copper lines. Copper often is unreliable, heavily contended and offers average speeds of around 4Mbps. It is also vulnerable to theft. Fibre is fast. It’s very, very fast, especially compared to traditional ADSL broadband, and gives you a much more reliable connection.

Uncapped means you have an unlimited amount of data available to consume. There is no overall limit to how much data you can use.

Please e-mail sales@bitcohome.co.za or call 087 135 0050. Our FTTH team will take you through the process.

Our Home Fibre is uncapped, not shaped and there is no throttling.

If five people are connecting to the WiFi and are streaming, gaming, using social media, downloading, etc. simultaneously the speed may reduce for each person. This means that there is contention. The less devices connected the faster the line speed.

The fibre to the home services, are provided as a best effort service, like any other Home ISP. This means the potential speed that can be obtained will depend on the load on the line and the speeds achieved via the third party network. We endeavour to deliver speeds, however we cannot guarantee either the maximum or minimum speed directly from the CPE.

BitCo has a once-off installation fee of R999 (Including VAT). There is no activation fee.

If you do not have Fibre into your premises the lead time can take approximately 4 – 6 weeks.

We will provide you with the appropriate FREE TO USE Router with your package of choice. It is a dual band Zyxel Router.

No, our standard home Fibre offering is a month-month agreement. One calendar month cancellation notice is required.

Our Fibre to the Home support agents will be available 24/7.