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Vuma Fibre 20/2

R895.00

Download Speed

20Mbps

Upload Speed

2Mbps

Data

Uncapped. Unshaped. No Throttling.

Once-off Installation: Free

Once-off Activation: R399.00

Router: Free-to-use

  • Your Free-to-use Router
  • Optional Extras
Categories: ,

Description

Once-off Installation: Free (Including VAT)
Once-off Activation: R399.00 (Including VAT)

Package Information:

  • 24 Month Agreement.
  • One calendar month notice period for cancellations.
  • Cancel within 24 months the full installation cost is payable and the difference in the standard activation cost (R1 725 + R100)
  • Includes Free-to-use-Router.
  • Installation fee not applicable if you have a Vumatel CPE installed already.
  • All pricing is inclusive of VAT.
  • Uncapped. Unshaped. No Throttling.
  • 24/7 Support.
  • Limited to the first 100 orders in the month.

Related products

BitCo Home Fibre

Frequently Asked Questions

How will I get my Router?
How does VoIP work?
Will the on-site technician help me set up with Router and devices?
Do I get an IP address?
How will I get my Router?

There are 3 options to get your Router.

You can collect from our head office in Bryanston (3 Muswell Road, Wedgewood Office Park, Block A).
We will courier your Router to you for free. (There will be easy set up instructions provided with your Router).
We send an on-site technician to deliver or set up your Router. In some cases this will be an additional charge. Please note that this service is only available in Gauteng and Cape Town currently.

How does VoIP work?

We will provide you with an APP and settings for your cell phone. You connect your cell phone to the Routers Wifi and you will be able to make telephone calls. Please note that in some cases you may be required to order a static IP to be able to use this service.

Will the on-site technician help me set up with Router and devices?

Yes. Our technician will help you get set up. He/ She will install your Router, connect your devices and help with any other requests that you may have regarding your BitCo Home Internet link.

Do I get an IP address?

You will be assigned one dynamically changing public IP address as part of you package. Should you require a static IP address there will be a small fee of R50 per month (Provided the FNO’s Network can support a static IP).

How am I billed for the monthly service?
Will there be downtime when switching from my current ISP?
How do I upgrade/ downgrade my package?
How long does Fibre take to install?
How am I billed for the monthly service?

We operate on a debit order basis. You will be billed pro-rata for the monthly service. Accounts are debited on the last business day of the month. Please note that you will need to provide debit order details on the online order form at step 4.

Will there be downtime when switching from my current ISP?

Your current ISP will release the line on midnight on your last day with them. We can then place an order on your line the next day and activate your Fibre up to 48 hours later. Unfortunately we are reliant on the Fibre Network Operators processes therefore there will be downtime during the switch. We will get your Router to you as soon as possible after your Internet is activate with us.

How do I upgrade/ downgrade my package?

You can e-mail projects@bitcohome.co.za as well as sales@bitcohome.co.za with your upgrade/ downgrade request. Please note that upgrades/ downgrades will take approximately 48 – 72 hours to be implemented. Keep a look out for the e-mail notifications from us regarding the status of your upgrade/ downgrade request.

How long does Fibre take to install?

If you do not have Fibre into your premises the lead time can take approximately 2-3 weeks. This will depend on the Network Fibre Operator (FNO) in your area.

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