Fibre Availability

How Fibre Availability is Becoming More Accessible to All Businesses

Businesses are becoming more and more dependent on online software to perform their duties. But productivity falls flat even with the most sophisticated platforms when employees can’t rely on internet connectivity.

And reliable connectivity depends on the type of internet connection your business uses. And it’s not only about speed…

Fibre, although it’s been around in South Africa for a while already, is still considered a fairly new connectivity type, but is far superior; it’s fast, secure and more reliable than any of the more traditional connections.

As your business turns more to the digital sphere, your workforce requires a better connection, and this is what business Fibre provides.

Business Fibre means greater productivity while using cloud services will increase innovation and collaboration in any sized business.

Package options centred on business size

Let’s first just clear this up: the reason why business Fibre connectivity is superior, is because (and we can only speak for BitCo because we know that some of the top South African business Fibre telecom companies do not match what we offer), our business Fibre packages are all uncapped, uncontended, provide a 99% operational uptime guarantee with an SLA, coupled with 24/7 support.

With our business Fibre packages, your business has no data limit, the connection is not slowed down or interrupted by other users, and upload and download speeds are the same.

This would not be true for FTTH (Fibre To The Home), because although all those packages are uncapped, it is contended and is a best effort service.

So. How would you know which Fibre package to go for?

The best way to find the most suitable business Fibre package is by taking our business connectivity guide, This will direct you in identifying the most suitable business package for you

Take note! All ISP packages vary, so if you are doing your homework and checking out other business Fibre providers, make sure that the connection they offer is uncontended, otherwise, the speeds below may not be suitable:

10 Mbps is geared for startups of up to about ten people using the internet at the same time.

20 – 50 Mbps is ideal for small businesses of up to 40 people who need to be connected at the same time.

30 – 100 Mbps can be used for up to about 90 employees who need the internet at the same time.

100 – 1 000 Mbps speeds are incredibly fast and aimed at large corporations that require heavy usage.

Fibre coverage in South Africa

If we’re talking Fibre availability, we have to discuss Fibre coverage…because you may not yet be able to get Fibre as it has not rolled out all over South Africa. You can easily check if you have Fibre coverage on the business Fibre coverage map.

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This map shows the current Fibre availability in the Western Cape. However, it grows daily, so this map will look completely different in a few months from now.

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BitCo’s Fibre coverage

BitCo offers Fibre in all major cities in South Africa: Durban, Cape Town, Johannesburg, Pretoria and Port Elizabeth, and have coverage to other smaller cities such as Bloemfontein, Richards Bay and Polokwane.

If you can’t get coverage now, you might have it 6 months from now – feel free to leave your details with us and we’ll let you know when Fibre becomes available in your area.

What to expect when you sign up for BitCo business Fibre

BitCo first ascertains which package would be most suitable for your requirements, then confirms whether the area you’re in has Fibre availability. If it does, we’ll visit your premises to check what will be needed to get you connected.

Once we’re clear on your needs, we put together a proposal and quote, and then we assign a dedicated person to your company, and their job is to keep you updated on the progress, because installation can take up to 6-8 months.

But not to worry, if you require a connection, we can sort you out with a temporary Wireless solution until your Fibre is installed. (Line of sight dependent)

Once your Fibre is installed, we check the connection and install any necessary hardware.

How to get in touch with BitCo

You have a few options if you want to connect with us at BitCo:

  1. Answer a few questions so we can help you with the right package.
  2. Contact us via our website.
  3. Call us on 087 135 0000.
  4. Email us at  

Take our online connectivity guide to find the perfect solution for your business!

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